Shipping policy

Welcome to Motor Memento Shop! We are committed to providing you with quality products and efficient delivery services. Please carefully read our shipping policy to understand order processing, delivery times, shipping costs, and information regarding international orders.

Shipping Zones:

We also offer international shipping worldwide. Please note that international orders may be subject to customs inspection and import duties in the destination country/region.

Order Processing Time:

All orders are typically processed and dispatched within 1 business days]. Processing time does not include weekends and public holidays.

During peak seasons (e.g., holidays, major sales events), order processing times may be extended. We appreciate your understanding.

Delivery Times:

Standard Shipping,Estimated Domestic Delivery Time,5-8days.

Tracking Your Order:

All dispatched orders will be provided with a tracking number. You will receive an email containing tracking information once your order has shipped.

You can track your order by clicking the link in the email.

Lost or Damaged Items:

If your order is lost or damaged in transit, please contact our customer service team at chaoz0362@gmail.com within 7 days of receipt. Please provide your order number and relevant photos (if items are damaged).

We will work with the carrier to investigate the matter and strive to provide you with a resolution.

Accuracy of Shipping Address:

Please ensure that you provide an accurate and complete shipping address when placing your order. We are not responsible for packages lost or returned due to incorrect or incomplete addresses provided.

If a package is returned due to address issues, you may be responsible for the cost of re-shipment.

Contact Us:

If you have any questions or special requests regarding shipping, please do not hesitate to contact us at chaoz0362@gmail.com.

Policy Changes:

This policy may be adjusted based on business needs, updates from logistics partners, or regulatory changes. Any modifications will be posted on this page.